Frequently Asked Questions

Frequently asked questions for our escape room near Tarpon Springs, Holiday, New Port Richey, Tampa

  • What is an Escape Room?
    • We get asked, "What is an Escape Room?" daily! In the simplest terms you get 60 minutes to find clues, solve puzzles and beat the room, but in reality it's so much more than that! Rock Avenue Escape Room is unique in that we have a continuing story line; you are working your way through the town of Davinport to find out what happened to our missing person. We have an Artificial Intelligence (A.L.I.) that interacts with you, harasses you, and can also begrudgingly provide you help if need be. We also try to immerse you in the story the second you walk in the door, where you enter into the town center of Davinport, and are greeted by our affable Mayor Rob or one of our other town dignitaries. In the Escape Room industry we are what is considered a Gen 2 (second generation) because we use robotics and technology in our rooms. Customer Service is our top priority, and we want everyone to have a great time, from the first time player to an enthusiast. Rock Avenue Escape Room is one of the most unique and immersive escape games in the Tampa area! Come see why!
  • Are other people going to be in the room with us?
    • No. All of our rooms are private, therefore it will only be your group playing the room with you.
  • We are not sure how many people are going to be in our group, how should we proceed?
    • Because all of our rooms are private, we only need one person to book in order to hold the reservation. The rest of the party can pay upon arrival. 
  • My friend wants to join us, but the reservation time is no longer available. Help!
    • Because all of our rooms are private, once someone booked the room it closes out so that no one else can join. The person can simply join you on the day/time of our reservation and be added at that time. If they would like to prepay you can call us at 727-264-8359 and we will be happy to help. 
  • Are we really locked in?
    • No! There are locked doors that you need to unlock as you progress through the game, but the door you enter is always unlocked and you can leave at any time. 
  • Are the Escape Games scary?
    • No. Nothing is scary in our Escape Rooms, nothing jumps out at you, you are in normal sized rooms so nothing is claustrophobic, and nothing is horror themed. Don't tell anyone, but you are not actually locked in either. 
  • Do we have to do the rooms in order?
    • We do recommend that you play the parts in order, but it is not required. 
  • Can kids play?
    • We are a family friendly facility! That said, anyone under 16 must be accompanied by an adult. The games are best played by those 8 and up, however, if you have younger kids that you want to bring, let us know in advance. We can add special puzzles for the younger kids to keep them busy during the escape game. 
  • How many hints do we get?
    • You can receive up to 3 hints or clues and still make our leaderboard, but if you are struggling in the escape room we will give you as many hints as you need. We will encourage you to use the hints given before giving another hint right away. 
  • Is everything in the escape room part of the game?
    • We have done our best to remove/hide anything that you don't need to interact with. However there will be some things that you come across that have a biohazard sticker on them. These are items that you should not try to use, move or touch. 
  • Does the escape game require strength?
    • NO!! You do not need to force anything. If it doesn't open or move, its either not meant to or you haven't solved it yet. 
  • What is A.L.I.? 
    • We can't fully give A.L.I. away, but lets just say she is a powerful technology, that somehow is connected to Dominic Fontana's disappearance, and who you will have to battle throughout Rock Avenue Escape Room. She has been known to tease and harass all those who play our escape room, so be prepared to be cajoled by an artificial intelligence... 
  • Are your escape rooms part of a franchise or prepackaged designs?
    • We built our escape rooms from scratch, from our own original idea. We worked together as a family to design our theme and rooms. We want it to be a unique and memorable escape room experience for every player!
  • How many people can play at once?
    • Each escape game can hold more people than the limits that are set, but we do not use our full occupancy in order to ensure that everyone has something to do and everyone is having fun. The limits are 8 for Apartment A.I. and History Mystery. Drews Brews capacity is TBD. If you would like to have more people in your game, please call us to discuss the pros and cons. 
  • How much does it cost?
    • Adults are $29.95 per person, Student/Military with ID are $24.95, Kids 14 and under are $14.95 and Kids 5 and under are free. Wednesdays are 25% off normally priced tickets. For party or corporate event pricing please call 727-264-8359.
  • Do you offer Groupon?
    • At this time we do not have a groupon deal. We have priced our escape games competitively and are one of the few escape rooms in the Tampa area who offers tiered pricing. We also offer 25% off on Wednesdays! Lastly, with over 200 five star reviews we are confident that you are going to love your experience with us, but if you don't we offer a 100% satisfaction guarantee. If you are not satisfied for any reason we will give you a full refund. 
  • Where are you located?
    • We are in the Tampa Bay Area, our address is 8351 SR 54, Suite 110, Trinity FL 34655